FAQs

What Services Does Kontinuum™ Enable?

  • Application Testing
  • Performance Analysis
  • Change Management
  • 24 / 7 Eye-In-The-Sky Monitoring & Response
  • Diagnostics
  • Reporting / Analytics
  • Executive Health Review
  • SLA Reporting
  • Infrastructure Analysis & Recommendations

What Makes Kontinuum Different?

  • Focuses on Core Infrastructure and Applications not Desktop and Email.
  • Focuses on application performance and end user experience.
  • Focuses on what changed. Monitors for off-site and on-site infrastructure changes
  • Offers unique perspective from Cloud and premise based agent(s).
  • Big on Reporting & Analytics

For Which Environments Do I Run This?

  • IP Telephony
  • Microsoft OCS
  • SIP Trunking
  • MPLS Infrastructure
  • Application Performance
  • Bandwidth Analysis

How Much Does It Cost / What’s The Pricing Model?

  • Kontinuum is based on a subscription model. There are a few components that make up the pricing
  • Access to the Kontinuum Portal
  • Agents are fully capable and run for 30 days free. After which there is a “ConnectMe” remote access license option which allows vpn-less remote access
  • “Managed Resource” license. This is per device or service (depending on the model) and costs anywhere between $5 and $10 US per device per month
  • Please contact us for more information

Where Do the Agents Run?

  • There are 2 types of agents.
  • The first are “Cloud Agents” that run in our co-location centers. They are designed to cover the “outside” world meaning anything that you need a 3rd party objective view from.
  • The second are the “Premise Agents” and they run on any Windows or Linux machine (hard or virtual) behind the firewall at the given customer site. Only 1 is needed to add the “inside” environment.
  • All capabilities in the product are powered by the same agent

What Collection Capabilities Does The Agent Have?

  • SIP Testing
  • NetFlow / sFlow
  • Application / Port Testing
  • Web Service Testing
  • SNMP
  • SNMP Traps
  • Syslog
  • Trace Route
  • Ping